Leasing Questions
- When do you start leasing for the upcoming fall semester?
- Is there a waiting list?
- Do you do short term leases?
- Is there an application fee?
- Do you require a parental guarantee?
- How much security deposit is required?
- What do I have to do to get my security deposit back?
- When is rent due?
- How do I pay rent?
- What is my late fee?
- Do you accept credit cards?
- Can we pay with separate checks?
- Can I have pets?
- How do I get out of my lease?
- How can I switch roommates?
- When do I pick up my parking permit?
- Can I get extra parking stickers?
- Is the apartment painted between every tenant?
- What is considered normal wear and tear?
Maintenance Questions
- What do I do if I have a maintenance problem?
- What is considered an emergency?
- What happens if I have an emergency after hours?
- What do I do if my toilet overflows?
- What to do if I have brown water?
- What do I do if I smell gas?
- Why am I being charged for a maintenance call?
- What are the most common charges for a tenant charge?
- What if I lock myself out of my apartment?
- What happens if my garbage disposal is not working?
- What do I do if the lights don't work in my bathroom?
Frequently Asked Questions
Maintenance
What do I do if I have a maintenance problem?
You may call our office at (706) 546-0600 to report any maintenance issue. Or you may fill out the maintenance request form on this website.
What is considered an emergency?
Running water of any kind is an emergency. If it is below 40 degrees outside and your heat is out, as well as not being able to secure the apartment. Air conditioning going out is not an emergency but will be handled as quickly as possible. Locked out of your apartment is not an emergency but for a fee of $40 we can send someone to let you in.
What happens if I have I have an emergency after hours?
Call our office number at (706) 546-0600 and you will be connected to our answering service. One of our staff is on call at all times and will respond in case of an emergency.
What do I do if my toilet overflows?
Immediately turn the toilet off by closing the valve on the wall behind the toilet. Call the office and someone will discuss the problem and send the appropriate repairman.
What to do if I have brown water?
If you have brown water coming out of your faucets, it is most likely due to the city performing some sort of water main repair in the area. If you have questions, call your water provider. Otherwise, give it a few hours and try it again. It may take you running a faucet 5-10 minutes to run all the discolored water out of your unit lines.
What do I do if I smell gas?
If you have gas service in your unit and smell gas. CALL YOUR GAS PROVIDER IMMEDIATELY. They will need to come out and check for leaks in your unit.
Why am I being charged for a maintenance call?
If you call and report a problem and the repairman can find nothing wrong then that service call is charged to the tenant. If you report a problem and the repairman determines that you were the cause of the problem then the repair will be billed to you. Ex: fork in disposal, clogged toilet
What are the most common charges for a tenant charge?
Clogged toilets and garbage disposals are by far the most common charges. You should own a good plunger and have used it before reporting a stopped up toilet.
What if I lock myself out of my apartment?
If it is during office hours then you may come by and borrow a key to let yourself in. After business hours you may either call a locksmith or call our answering service. The person on call will come and let you in for a charge of $40.00, which is due in cash or by check at the time you are let into your apartment.
What happens if my garbage disposal is not working?
Call us and we will talk you through the procedure for resetting the disposal. If that does not fix the problem we will send out a repairman. Just remember that if you put something in the disposal that has locked it up you will be charged for the service call.
What do I do if the lights don't work in my bathroom?
Many times a hair dryer may trip the circuit. Look on the outlet of that bathroom (it may be in the other bathroom) and push the reset button on the ground fault circuit. If that does not fix the problem, call the office and turn in a work order.
Is there something else you need to know? Just e-mail us at info@parkerandassociates.com and we'll get back to you.
