Leasing Questions
- When do you start leasing for the upcoming fall semester?
- Is there a waiting list?
- Do you do short term leases?
- Is there an application fee?
- Do you require a parental guarantee?
- How much security deposit is required?
- What do I have to do to get my security deposit back?
- When is rent due?
- How do I pay rent?
- What is my late fee?
- Do you accept credit cards?
- Can we pay with separate checks?
- Can I have pets?
- How do I get out of my lease?
- How can I switch roommates?
- When do I pick up my parking permit?
- Can I get extra parking stickers?
- Is the apartment painted between every tenant?
- What is considered normal wear and tear?
Maintenance Questions
- What do I do if I have a maintenance problem?
- What is considered an emergency?
- What happens if I have an emergency after hours?
- What do I do if my toilet overflows?
- What to do if I have brown water?
- What do I do if I smell gas?
- Why am I being charged for a maintenance call?
- What are the most common charges for a tenant charge?
- What if I lock myself out of my apartment?
- What happens if my garbage disposal is not working?
- What do I do if the lights don't work in my bathroom?
Frequently Asked Questions
Leasing
When do you start leasing for the upcoming fall semester?
All of our Tenants must let us know if they are going to renew for the next year by January 15. If they do not renew by this deadline then the unit is available to lease for the upcoming fall. We start leasing for the upcoming fall on January 16 of that year.
Is there a waiting list?
We used to have a waiting list but it created more problems than it solved. We no longer offer a waiting list but will accept appointments to see units one week prior to January 16.
Do you do short term leases?
Generally we do not offer short term leases except in special situations. We will not know if we have any units for short term leases until June of each year. All of our leases are 12 month leases.
Is there an application fee?
There is a $25.00 application fee for each tenant for any properties managed at the main office on Baxter Street. There is an application fee of $50 for any properties managed by the Summit of Athens and Woodlands of Athens offices.
Do you require a parental guarantee?
If you are 18 years of age we do not require a parental guarantee, unless there is a need, such as bad credit history.
How much security deposit is required?
The security deposit is equal to one month's rent.
What do I have to do to get my security deposit back?
Included in each lease is a security deposit policy that lays out all of the requirements to receive your deposit at the end of your lease.
When is rent due?
Rent is due on the first day of each month. There is a three day grace period to pay rent. After 5:00pm on the third day of the month rent is considered late.
How do I pay rent?
You can mail the rent, drop it off at our office, or put it in the drop box located on the side door facing Raising Cane's. Please DO NOT put cash in the drop box!
What is my late fee?
Normal late fees on all of our residential leases is 10% of the outstanding amount if not received by 5:00 p.m. on the 3rd. Additional late fees apply if rent is not paid prior to the 6th of the month.
Do you accept credit cards?
Yes, however, we are only able to accept credit cards payments through a link on our website and processing fees do apply. We do NOT accept cards in any of our offices.
Can we pay with separate checks?
Yes, if you bring in the entire rent payment at the same time it can be brought in separate checks.
Can I have pets?
Most of our properties do not allow pets. We have a limited number of units that do. Please be sure to ask. Pet fees will apply accordingly.
How do I get out of my lease?
Unless you are in the military there are no provisions for early termination of the lease. You may sublease the unit or find someone else to take over your lease. Please talk to us about the requirements.
How can I switch roommates?
The only way to switch roommates, or modify the lease, is to have all parties on the lease agree to the change, and fill out appropriate paperwork.
When do I pick up my parking permit?
A week or two after school has started notices will be posted on everyone's door to let them know the procedure for parking stickers.
Can I get extra parking stickers?
No. Each of our properties has only enough parking for the residents. All visitors will park at their own risk.
Is the apartment painted between every tenant?
There is no law or requirement that says the unit must be painted between every Tenant. However, most of our units receive some kind of touch up paint between leases.
What is considered normal wear and tear?
There are many thoughts on what is considered normal wear and tear. It is our opinion that cleanliness is a separate issue from normal wear and tear. If we provide you with a clean unit then we expect a clean unit in return. Here are two opinions on normal wear and tear:
